Improvement tracking (Improve)
Track drifts, consolidate findings, and steer your action plan — the Act loop of the PDCA cycle.
What is improvement tracking for?
The Improvement Tracking module (Improve > Improvement tracking) is the heart of the "Act" phase of the PDCA cycle. It aggregates in one place all anomalies detected by Conformaze or recorded manually by your team: drifts between documentation and reality, findings from audits or reviews, and planned corrective actions. This is where you steer continuous improvement of your compliance file rather than enduring it during an external audit.
Three tabs, one flow
The module is structured in three tabs: "Drifts" lists automatically detected gaps (a new system that appeared in the technical map but is missing from the registry, a sub-processor whose certification expired, an overdue review); "Findings" groups observations recorded manually during internal audits, external audits, or structured interviews; "Action plan" consolidates corrective actions to be taken, with owner, deadline, and status.
Three tabs, one flow
Convert a drift or finding into an action
From the "Drifts" or "Findings" tab, click an item and choose "Open an action". Describe the action to take, designate an owner, set a deadline, and choose the severity (high, medium, low). The action then appears in the "Action plan" tab and on the owner's dashboard. When the action is marked as completed, the originating drift or finding is automatically closed with a link to the action that resolved it.
Reporting to the steering committee
The module produces a synthetic PDF export of the action plan, with the number of open, in-progress, and closed actions, their breakdown by severity, and overdue items. This is the document to present at the governance committee or annual compliance review. The indicators are also exposed in the Compliance Health dashboard, allowing management to track progress without logging into the module.
Best practices
Treat improvement tracking as a short weekly ritual (15 to 30 minutes) rather than a big annual project. Always assign an owner — a finding without an owner will never be addressed. Explicitly close each action with a comment describing what was done: these comments become your best proof of due diligence in the event of an investigation.
Tip
Combine the linter (which detects gaps in the documentation) with improvement tracking (which detects drift between documentation and reality) for full coverage. The two modules feed each other.